Ask at one of our libraries, phone us or use our Live Online chat service. Please have your library card ready.
Once you have a password or PIN, you can change it in the Personal Information settings once you have logged in.
You can't use special characters when you make your password/PIN. Special characters include the following:
; & " / ` % + ? ' + : $ ^ # * ( ) - = { } [ ] < > . , ~ +