Find out more about library policies.
Borrowing
- Loan period and quotas July 2020 (in the Circulation Policy) [PDF]
- Lost and damaged items July 2020 (in the Circulation Policy) [PDF]
- Circulation policy July 2020 [469KB PDF]
Customers
We remind parents and guardians that they are responsible for the supervision and behaviour of their children while the children are in the Library. The Library takes no responsibility for children left unattended and we may call the police if no parent or guardian can be found or contacted.
- Care of children and youth in libraries policy October 2018 [331KB PDF]
- Customer Code of Conduct August 2018
- Customer Promise: our service commitment to you
- Membership policy June 2020 [395KB PDF]
- BiblioCommons International Privacy Statement
- Privacy Policy
- Terms of Use
Facilities and Collections
- Art Donations Policy August 2020
- Bilingual Signage 2002 [171KB PDF]
- Content development policy September 2018 [1.03MB PDF]
- Copyright and reproduction policy February 2008 [PDF]
- Digitisation Policy November 2020 [PDF]
- Displays in libraries policy February 2019 [349KB PDF]
- Donations policy - General and Heritage collections June 2020 [414KB PDF]
- Editorial policy June 2012
- Fees and Charges Policy July 2022 [44KB PDF]
- Food and drink in the library policy March 2019
- Interactive and audio-visual resources for use in the library policy February 2008 [PDF]
- Loan period and quotas July 2020 (in the Circulation Policy) [PDF]
- Lost and damaged items July 2020 (in the Circulation Policy) [PDF]
- Pasifika Collection Policy June 2019 [PDF]
- Permanent Collection Policy May 2021 [PDF]
- Smokefree and Vapefree Public Places Policy 12 November 2020
- Use of library-provided personal computers and internet access policy July 2009
- Website Terms of Use October 2010
- Website Privacy Policy
- World Languages Collection policy October 2007 [PDF]
See also:
- Library policy: Intellectual freedom and access to information (related to Content development policy)
- Library policy: Content breadth and depth (related to Content development policy)
Services
- Interloan policy October 2021 [379KB PDF]
- Policy covering the use of library-provided personal computers and internet access
- Research service policy January 2020
- Website accessibility statement February 2018
- WiFi Terms of Service and Acceptable Use policy July 2010
- 3D Printing Policy and procedure August 2018
Social Media
Strategy and Planning
- Long Term Plan 2018-28 Service Plan for Libraries adopted 25 June 2019 [PDF]
- Libraries 2025 Facilities Plan