Contact Us

Phone us

Contact us by phone. We are available to take your call on +64 3 941 7923 between the following hours:

  • Monday to Friday: 8am to 6pm
  • Saturday: 9.30am to 5pm

Contact us:

All calls made to our libraries go directly to the dedicated telephone service staffed by an experienced team of librarians. We are available to check and update your account, place holds, and answer questions about library services. We search the library collections and other information resources, and answer general enquiries.

We accept phone payments using Visa or MasterCard.

Book a Librarian

If you need help using library resources, library computers, or have a research project, simply book a librarian for a FREE individual 30 minute session, in the library or over the phone at your place.
It's a great way to get some one on one assistance.

Talk to us online

Online help

is an interactive chat session with a librarian live over the Internet. Get answers to your questions, get help using eResources and more.
LiveOnline operates from 9am to 6pm Monday to Friday and 9.30am to 5pm Saturday.

Online homework help

AnyQuestions - Librarians give free online homework help to New Zealand school students. Log in from 1pm to 6pm weekdays during the school year to chat online with a librarian about a schoolwork question.

Social media

Make a suggestion, request or ask a question

Use one of our online forms to contact us to:


Christchurch City Libraries
PO Box 73045
Christchurch 8154
New Zealand

Help us keep in touch with you

If you have an email address we will contact you about holds and overdue items by email in the first instance. You will also receive our occasional customer email newsletters.

You can change your details online, including address, email, phone and cell phone numbers, or let us by know by email or phone.

Print this page