eBooks FAQs

• Can I transfer eBooks to my Kindle eReader?

  No.

  The Kindle eReader does not support eBooks from either OverDrive (including the Libby app) or Wheelers.

  However the Kindle Fire tablet is compatible with our eBook platforms using an eReader app.

• I'm missing parts of a Libby downloaded book, audiobook or magazine

  If you're missing parts (chapters, pages, minutes, etc.) of a downloaded book, audiobook, or magazine, delete and re-download it.

  Steps for audiobooks and books

  1. Tap Shelf .
  2. Tap Loans at the top of the screen.
  3. Tap , then Remove Download.
  4. Wait for two minutes, then completely close the app:
     • On Android devices: Open your recently used apps list, find the Libby app, and swipe to close it.
     • On iOS devices: Close the Libby app by swiping up from the app switcher on your iPhone or iPad.
  5. Reopen the app.
  6. Go to your Shelf , then tap  next to the title. This will download a fresh copy.

   

  Steps for magazines

  1. Tap Shelf .
  2. Tap  next to the magazine's name.
  3. Tap Remove Download.
  4. Wait for two minutes, then completely close the app:
     • On Android devices: Open your recently used apps list, find the Libby app, and swipe to close it.
     • On iOS devices: Close the Libby app by swiping up from the app switcher on your iPhone or iPad.
  5. Reopen the app.
  6. Go to your Shelf , tap  next to the magazine, then Download.

  If re-downloading the title doesn't resolve the issue, consider reporting it to the Libby Support team.

• Can I download OverDrive eBooks and eAudiobooks directly from the catalogue?

  You can borrow, read and listen to OverDrive eBooks and eAudiobooks directly from the catalogue.

  There is no longer an option to download OverDrive titles from catalogue.

  The easiest way to download OverDrive eBooks and eAudiobooks for offline use is in OverDrive's Libby app on your mobile device.

  Download the Libby app

  • Libby - Apple App Store
  • Libby - Google Play

   You can still download OverDrive ebooks to your Windows or Mac computer for offline use, or transfer to an eReader in

  • OverDrive
  • Libbyapp.com

• Can I borrow an eBook from the library when I am overseas?

  You can borrow eBooks or downloadable eAudiobooks while overseas using OverDrive as long as your library card privileges (your contact details) are up to date.

  You cannot due to licensing restrictions borrow an eBook from Wheelers if you are overseas. You can though continue to read any eBooks that you have downloaded before you have left.

• Does Linux work with OverDrive eBooks?

  There are currently no Linux-based eBook reader software options compatible with Adobe DRM files. However you can use Wine to run the Windows version of ADE.

  The easiest way to access eBook if you are using Linux is to read it in your browser.