- You should be automatically directed to our WiFi welcome page.
- You need to accept our terms and conditions before you proceed with using this service.
Troubleshooting
- Open a web browser such as Chrome, Edge, Firefox or Safari
- Search or enter a website address that is not already displaying in the web browser, eg http://1.1.1.1
- This should force the web browser to redirect to the Christchurch City Libraries WiFi welcome page
More Troubleshooting
- Make sure your device does not have a proxy set, on Windows computers see: Internet Explorer, Tools, Internet Options, Connections, LAN settings and uncheck any proxy settings
- Check that your device’s network connection is set to automatically acquire an IP address (also known as DHCP) rather than having a fixed IP address
Refer to Troubleshooting Wireless Connection Issues at Christchurch City Libraries [653Kb PDF]