How do I connect to the WiFi?

  • You should be automatically directed to our WiFi welcome page.
  • You need to accept our terms and conditions before you proceed with using this service.

Troubleshooting

  • Open a web browser such as Chrome, Edge, Firefox or Safari
  • Search or enter a website address that is not already displaying in the web browser, eg http://1.1.1.1
  • This should force the web browser to redirect to the Christchurch City Libraries WiFi welcome page

More Troubleshooting

  • Make sure your device does not have a proxy set, on Windows computers see: Internet Explorer,  Tools, Internet Options, Connections, LAN settings and uncheck any proxy settings
  • Check that your device’s network connection is set to automatically acquire an IP address (also known as DHCP) rather than having a fixed IP address

Refer to Troubleshooting Wireless Connection Issues at Christchurch City Libraries [653Kb PDF]