What's changed?
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No more end dates: Instead of setting a suspension period, you will now simply choose Suspend.
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Manual unsuspension: When ready to receive a hold, you will select Unsuspend (users on our OverDrive site select Remove Suspension).
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Missed holds: Before, if a hold delivery was missed, it automatically unsuspended after 7 days. Now, if a user misses their first hold delivery, it will be suspended until they unsuspend it.
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Automatic cancellation: Holds suspended for 365 days in a row will be automatically canceled. An alert will appear on your suspended hold when there are 30 days before the hold lapses.
Here's an FAQ with the updated steps to suspend and unsuspend holds.