Privacy Policy

The information in this privacy statement applies to personal and other information collected on the Christchurch City Libraries’ websites.

Personal information

You can browse the Christchurch City Libraries’ websites without providing any personal information. Christchurch City Libraries’ websites do not automatically collect any personal information about you.

Site use information

However, when you visit a Christchurch City Libraries’ website we automatically log some non-personal information, namely:

  • the IP addresses from which you accessed the site;
  • the terms you used to search for content on the site;
  • the pages you accessed;
  • the last site you visited before coming to our site; and
  • the type of browser and operating system you use, and your screen resolution.

This information cannot be used to identify you and will be used only for the purposes of system administration, reporting within the Council, and to audit use of the site.


Christchurch City Libraries’ websites use Google Analytics (a service that provides aggregated reports on website activity) to further understand how the website can be improved. Google Analytics relies on the use of cookies, which are small files stored on your computer. For detail on what information is collected via these cookies, and how it is stored and used, see Google’s privacy policy, opens a new window.

Privacy Act

View the Christchurch City Council Privacy Policy

The Christchurch City Council is required to comply with the provisions of the Privacy Act 2020.  Personal information is collected, held and used in accordance with the principles set out in that Act.  

The Council has a detailed Privacy Statement that provides clear guidance of how personal information can be collected, used, retained and shared.

You can ask us to confirm whether we hold any personal information about you, and you may request access to or correct your personal information by emailing us at Your right to access and correct any personal information we hold is subject to the Privacy Act. You can also request information under the Local Government Official Information and Meetings Act 1987 by contacting the Council.

If you feel we have breached any of the principles set out in the Privacy Act or have a privacy issue you wish to discuss, please contact us via:

Website: Contact us


If you believe there is a privacy dispute we cannot resolve, you can make a complaint to the Privacy Commissioner, who can investigate potential breaches of the privacy principles. You can contact the Privacy Commissioner by:

Phone: 0800 803 909 (Monday to Friday, 10:00am to 3:00pm)


By Post: Office of the Privacy Commissioner, PO Box 10094, Wellington 6143

See also: BiblioCommons International Privacy Statement

Print this page