Customer Code of Conduct

Welcome to Christchurch City Libraries.

Your rights

You have a right to:

  • Service that is friendly and helpful
  • Be treated with respect
  • A safe and welcoming environment

Your responsibilities

When visiting the library:

  • Respect the rights of others 
  • Treat library staff with courtesy
  • Treat other library users with courtesy
  • Treat library buildings and equipment with care

Our responsibilities

Our libraries are here for the use and enjoyment of everyone and our responsibility is to ensure all visitors have a pleasant experience at the library. If you choose not to follow the code of conduct we may ask you to leave.

Thank you for your consideration of others at all times. 


Download Code of Conduct flyer [29KB PDF]

See also: Christchurch City Council Online Terms of Use
Read the terms of use for Christchurch City Council Online Services and Social Media Use.

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