Find out more about library policies.
Borrowing
- Circulation policy July 2020
Customers
We remind parents and guardians that they are responsible for the supervision and behaviour of their children while the children are in the Library. The Library takes no responsibility for children left unattended and we may call the police if no parent or guardian can be found or contacted.
- Care of children and young people in libraries policy June 2024
- Customer Code of Conduct June 2024
- Customer Promise: our service commitment to you
- Expectations of Behaviour June 2024
- Membership policy June 2020
- BiblioCommons International Privacy Statement
- Privacy Policy
- Terms of Use
Facilities and Collections
- Art Donations Policy August 2020
- Bilingual Signage 2002 [171KB PDF]
- Community content for display policy January 2024
- Content development policy October 2024
- Copyright and reproduction of library resources policy September 2024
- Digitisation Policy November 2020 [PDF]
- Digital Technology in Libraries Policy July 2024
- Donations policy - General and Heritage collections June 2020 [414KB PDF]
- Editorial policy September 2024
- Fees and Charges Policy July 2024
- Food and drink in the library policy March 2019
- Loan period and quotas July 2020 (in the Circulation Policy) [PDF]
- Lost and damaged items July 2020 (in the Circulation Policy) [PDF]
- Permanent Collection Policy May 2021 [PDF]
- Smokefree and Vapefree Public Places Policy 12 November 2020
- Website Terms of Use July 2024
- Website Privacy Policy
- World Languages Collection policy September 2023 [PDF]
See also:
- Library policy: Intellectual freedom and access to information (related to Content development policy)
- Library policy: Content breadth and depth (related to Content development policy)
Services
- Interloan policy October 2021 [379KB PDF]
- Research service policy January 2020 [57KB PDF]
- Website accessibility statement February 2024
- WiFi Terms and conditions of use September 2022
- 3D Printing Policy and procedure August 2018
Social Media
Strategy and Planning
Long-Term Plan 2024-2034 activity and asset management plans
- Libraries Ngā Kete Wānanga o Ōtautahi Activity Plan [PDF, 1.5 MB]
- Libraries Asset Management Plan [PDF, 1.2 MB]