Borrowing | How to and FAQ | Christchurch City Libraries

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General Questions
Fines and Fees
Interlibrary Loans
Lost items

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General Questions

How do I create an account for the RBdigital Magazines? , collapsed

How do I get a library card for my child? , collapsed

What forms of identification are accepted to get a card? , collapsed

Who can borrow library eBooks? , collapsed

I lost my library card, what do I do? , collapsed

How can I add a title to my Completed Shelf if the library doesn't have it? , collapsed

What do Store and Stack mean on the catalogue? , collapsed

What happens when I reserve a Wheelers eBook? , collapsed

Can I renew my eBook? , collapsed

How many days do I get to keep Wheelers eBooks? , collapsed

How many Wheelers titles am I allowed to borrow? , collapsed

If an OverDrive item I want is out can I place a hold? , collapsed

Can I return an Overdrive eBook / eAudiobook early? , collapsed

How long do we have access to an OverDrive title? , collapsed

How many OverDrive titles am I allowed out? , collapsed

How do I make a request? , collapsed

Can I pick up books for someone else if I have their library card? , collapsed

Which items cost money to borrow from the library? , collapsed

Where can I use my Christchurch City Libraries card? , collapsed

What items have I got on loan from the library? When are my library books due back? , collapsed

What do I do if I damage something I borrowed from the library? , collapsed

How many items can I borrow from the library? , collapsed

How many children's videos and DVDs can I borrow from the library? , collapsed

How long can I keep items from the library? , collapsed

How do I place a hold on library items? , collapsed

Can I transfer an item on my library card to someone else's library card? , collapsed

Can I take reference books home overnight? , collapsed

Can I request an item that the library doesn't have? , collapsed

Can I renew my interlibrary loan? , collapsed

Can I renew library items? , collapsed

Can I renew a Bestseller? , collapsed

Can I place a hold on items in the library's Bestseller collection? , collapsed

Can I let someone else use my library card? , collapsed

Can I issue my own library books? , collapsed

Fines and Fees

How much do I have to pay if I return an item late? , collapsed

How much does it cost to borrow Playaway? , collapsed

Can I pay my library fines over the phone? , collapsed

Interlibrary Loans

How do I request an interloan? , collapsed

Can I interloan eBooks? , collapsed

Can I cancel my request? , collapsed

I want to request multiple copies of a music score, can you help? , collapsed

Can I interloan articles? , collapsed

Can I interloan microfilmed copies of newspapers etc.? , collapsed

Can I interloan rare, theses or “reference only” items? , collapsed

Can I interloan Standards? , collapsed

Can I interloan things that are newly published? , collapsed

Can I interloan audiovisual items (CDs, DVDs, videos etc.)? , collapsed

Items that say “withdrawn” or “lost” on Christchurch City Libraries catalogue be interloaned? , collapsed

Items that are out on loan or “reference only” in Christchurch City Libraries? , collapsed

What if an item isn’t available in New Zealand? , collapsed

What if I need an item urgently? , collapsed

How many interloans can I request? , collapsed

What happens if I can’t pick up my interloan? , collapsed

Do interloans incur overdue charges? , collapsed

How do I renew my interloan? , collapsed

How long can I keep my interloan? , collapsed

How do I collect my interloan? , collapsed

How long will my interloan take to arrive? , collapsed

How much does an interloan cost? , collapsed

Who can request an interloan? , collapsed

What is interlibrary loan? , collapsed

Lost items

I lost an item, what do I do? , collapsed

I paid for a lost library book, but now I've found it. What should I do? , collapsed

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