Advanced Search

Search

Advanced Search

How to and FAQ

Ready Reads (Click and Collect)
Fees and Charges
Interlibrary Loans
Lost items
Overdues

General Questions
Ready Reads (Click and Collect)
Fees and Charges
Interlibrary Loans
Lost items
Overdues

Scheduled maintenance - Sunday 15 May 10pm to…

May 9, 2022

Access to our website will be affected by…
What to do if your password doesn't work

April 19, 2022

If your password doesn't work, use Forgot your…
Libraries affected by COVID-19

April 14, 2022

Check for the latest information on changes in…
Aranui Library closing for revamp Sunday 24 April…

April 13, 2022

Aranui Library will temporarily close for a week…
Prenda Code Club to become Fiero Code

March 30, 2022

On or after April 1, Prenda Code Club will change…

Search

How to and FAQ

Borrowing FAQs

General Questions

Ready Reads (Click and Collect)

Fees and Charges

Interlibrary Loans

Lost items

Overdues

Blogs & News

I want to ...

Library sites

Hot topics

Contact us

Contact Us

Contact Us

Search

General Questions

How do I get a library card for my child? , collapsed

What forms of identification are accepted to get a card? , collapsed

I lost my library card, what do I do? , collapsed

Which languages can I use on the self-issue kiosks? , collapsed

Where do I return my library items? , collapsed

How can I add a title to my Completed Shelf if the library doesn't have it? , collapsed

What does Store mean on the catalogue? , collapsed

Who can borrow library eBooks? , collapsed

What happens when I reserve a Wheelers eBook? , collapsed

Can I renew my eBook? , collapsed

How many days do I get to keep Wheelers eBooks? , collapsed

How many Wheelers titles am I allowed to borrow? , collapsed

If an OverDrive item I want is out can I place a hold? , collapsed

Can I return an Overdrive eBook / eAudiobook early? , collapsed

How long do we have access to an OverDrive title? , collapsed

How many OverDrive titles am I allowed out? , collapsed

How do I make a request? , collapsed

Can I pick up books for someone else if I have their library card? , collapsed

Which items cost money to borrow from the library? , collapsed

Where can I use my Christchurch City Libraries card? , collapsed

What items have I got on loan from the library? When are my library books due back? , collapsed

What do I do if I damage something I borrowed from the library? , collapsed

How many items can I borrow from the library? , collapsed

How many children's videos and DVDs can I borrow from the library? , collapsed

How long can I keep items from the library? , collapsed

How do I place a hold on library items? , collapsed

Can I transfer an item on my library card to someone else's library card? , collapsed

Can I take reference books home overnight? , collapsed

Can I request an item that the library doesn't have? , collapsed

Can I renew my interlibrary loan? , collapsed

Can I renew library items? , collapsed

Can I renew a Bestseller? , collapsed

Can I place a hold on items in the library's Bestseller collection? , collapsed

Can I let someone else use my library card? , collapsed

Can I issue my own library books? , collapsed

Ready Reads (Click and Collect)

Is this service available from all libraries? , collapsed

Can I borrow DVDs and audiobooks? , collapsed

Can I pick up my holds along with my Ready Reads selections? , collapsed

I would like to choose my own books, how can I do this? , collapsed

If I don’t like the books you’ve chosen, can I ask for different ones when I collect? , collapsed

Can someone else collect on my behalf? , collapsed

What happens if I can’t collect my order at the agreed time? , collapsed

Is there a charge for this service? , collapsed

How quickly will I get the books? , collapsed

I only have a temporary membership. Can I still use this service? , collapsed

I don’t have access to your website or an email. Can I use the service? , collapsed

How many books can I order each time? , collapsed

If I have reached the borrowing limit on my card, can I order a Ready Reads? , collapsed

Fees and Charges

No library fines , collapsed

How can I pay for my library charges? , collapsed

What happens if I owe money to the library? , collapsed

Viewing Charges Online , collapsed

How much does it cost to borrow Playaway? , collapsed

Can I pay my library charges over the phone? , collapsed

Interlibrary Loans

How do I request an interloan? , collapsed

Can I interloan eBooks? , collapsed

Can I cancel my request? , collapsed

I want to request multiple copies of a music score, can you help? , collapsed

Can I interloan articles? , collapsed

Can I interloan microfilmed copies of newspapers etc.? , collapsed

Can I interloan rare, theses or “reference only” items? , collapsed

Can I interloan Standards? , collapsed

Can I interloan things that are newly published? , collapsed

Can I interloan audiovisual items (CDs, DVDs, videos etc.)? , collapsed

Items that say “withdrawn” or “lost” on Christchurch City Libraries catalogue be interloaned? , collapsed

Items that are out on loan or “reference only” in Christchurch City Libraries? , collapsed

What if an item isn’t available in New Zealand? , collapsed

What if I need an item urgently? , collapsed

How many interloans can I request? , collapsed

What happens if I can’t pick up my interloan? , collapsed

How do I renew my interloan? , collapsed

How long can I keep my interloan? , collapsed

How do I collect my interloan? , collapsed

How long will my interloan take to arrive? , collapsed

How much does an interloan cost? , collapsed