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COVID-19 Alert Level 2 at Libraries

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General Questions
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RBdigital Magazines
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Wheelers

Catalogue and Website Outage, Monday 21 September…

September 9, 2020

Access to our catalogue and eResources will be…
Better Digital Futures for Seniors

August 18, 2020

Build confidence and discover what you can do on…
COVID-19 Alert Level 2 at Libraries

August 12, 2020

Latest information on how containment measures…
Crafting Empathy: Minecraft

July 27, 2020

Running alongside the Children's Holocaust…
New Titles

July 2, 2020

Kia ora koutou. We are changing how we share…

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General Questions

Can I access eResources from home? , collapsed

Why is this eResource asking me to make an account? , collapsed

Is Christchurch City Libraries a member of EPIC? , collapsed

How do I integrate my Microsoft account with Gale eResources? , collapsed

How do I integrate my Google account with Gale eResources? , collapsed

Is there a summary page about the eBook, eAudiobook and eMagazines services? , collapsed

What are the minimum technical requirements to use BusyThings? , collapsed

What is the 1939 register? Is it available on Find My Past? , collapsed

What eResources can I NOT access as a non city / subscription member? , collapsed

Can I use the Mango app? , collapsed

Can I use the Lynda.com app? , collapsed

How do I subscribe to library email newsletters? , collapsed

I'm having trouble accessing one of the eResources , collapsed

BorrowBox

What do I need to use BorrowBox? , collapsed

Do I need to download software to download a BorrowBox eAudiobook? , collapsed

Do all BorrowBox eAudiobooks download at the same speed? , collapsed

How do I change my BorrowBox account details? , collapsed

Can I return a BorrowBox eAudiobook title early? , collapsed

How do I update my BorrowBox Mobile app? , collapsed

How do I reset my BorrowBox App? , collapsed

Why can't I download a BorrowBox eAudiobook from an iPad/iPhone? , collapsed

How do I delete my BorrowBox eAudioboooks from my computer once my loan period has finished? , collapsed

How do I play my BorrowBox eAudioBook? , collapsed

Where did the BorrowBox eAudiobook download to? , collapsed

What is a .zip file and how to I unzip it? , collapsed

Can I renew eAudiobooks from BorrowBox? , collapsed

How many eAudiobooks on BorrowBox can I borrow at one time? , collapsed

eResources Discovery Search

Why when I follow a Full Text Finder link in eResources Discovery Search (eDS) it does not take me directly to the article? , collapsed

Why do I get taken to another eResource when I follow view results on eResources Discovery Search (eDS) ? , collapsed

Do I have to be a library member to search eResources Discovery Search? , collapsed

OverDrive

Can I transfer eBooks to my Kindle eReader? , collapsed

Who can borrow library eBooks? , collapsed

How to recommend an eBook or eAudioBook using OverDrive , collapsed

How do I use Libby, the OverDrive app? , collapsed

Can I sign in using my library card on the OverDrive app? , collapsed

Can I borrow an eBook from the library when I am overseas? , collapsed

Does Linux work with OverDrive eBooks? , collapsed

How are eBooks chosen? , collapsed

Can you buy any of the eBook titles? , collapsed

Can I renew my eAudioBook from OverDrive? , collapsed

I need more help with my library eBook. , collapsed

How do I return my eBook? , collapsed

Can I renew my eBook? , collapsed

Can I suggest an eBook title? , collapsed

Can I use the Overdrive Media Console app to read Wheelers eBooks? , collapsed

How long does it take to download an eBook? , collapsed

What do the different eBook formats mean? , collapsed

What devices work with library eBooks? , collapsed

If an OverDrive item I want is out can I place a hold? , collapsed

Can I return an Overdrive eBook / eAudiobook early? , collapsed

How long do we have access to an OverDrive title? , collapsed

How many OverDrive titles am I allowed out? , collapsed

Will my MP3 player or iPod work with OverDrive? , collapsed

What is an OverDrive MP3 Audiobook? , collapsed

What is the OverDrive media console? , collapsed

What do I need to access OverDrive? , collapsed

PressReader

Why is content missing from PressReader? , collapsed

Why is the PressReader app asking me for money? , collapsed

Why should I set up a PressReader account? , collapsed

How do I set up a PressReader account? , collapsed

Publications Finder

Do I have to be a library member to search Publications Finder? , collapsed

RBdigital Magazines

How do I create an account for the RBdigital Magazines? , collapsed

Why is RBdigital asking for my library card number? , collapsed

Why hasn't a new issue for an eMagazine turned up on RBdigital Magazines? , collapsed

How do I access my checked out RBdigital Magazines in the Library Collection Site? , collapsed

Can I be reminded when new issues of my RBdigital eMagazine arrive? , collapsed

How do I delete my RBdigital Magazine account? , collapsed

I have forgotten my RBdigital account password. , collapsed

Can I 'subscribe' to a RBdigital Magazine title? , collapsed

How can I remove a RBDigital eMagazine title from my collection? , collapsed

Can I check out RBdigital Magazines from the app? , collapsed

Can I post an article from a RBdigital Magazine to my social media account e.g. Facebook? , collapsed