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We are currently investigating an issue that is causing intermittent "504 Gateway Time-out" errors in the catalogue.

Our district is currently at COVID-19 Alert Level 2,

How to and FAQ

LinkedIn Learning
BorrowBox
eResources Discovery Search
OverDrive
OverDrive Magazines
PressReader
Publications Finder
Wheelers

General Questions
LinkedIn Learning
BorrowBox
eResources Discovery Search
OverDrive
- OverDrive Magazines
PressReader
Publications Finder
Wheelers

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General Questions

Can I access eResources from home? , collapsed

Why is this eResource asking me to make an account? , collapsed

Is Christchurch City Libraries a member of EPIC? , collapsed

How do I integrate my Microsoft account with Gale eResources? , collapsed

How do I integrate my Google account with Gale eResources? , collapsed

Is there a summary page about the eBook, eAudiobook and eMagazines services? , collapsed

What are the minimum technical requirements to use BusyThings? , collapsed

What is the 1939 register? Is it available on Find My Past? , collapsed

What eResources can I NOT access as a non city / subscription member? , collapsed

Can I use the Mango app? , collapsed

How do I subscribe to library email newsletters? , collapsed

I'm having trouble accessing one of the eResources , collapsed

LinkedIn Learning

Is there an app for LinkedIn Learning? , collapsed

Do I need a LinkedIn account to use LinkedIn Learning for Libraries? , collapsed

What will happen to my learning history from Lynda.com? , collapsed

I have a new library card, can I access my learning history on LinkedIn Learning? , collapsed

BorrowBox

What do I need to use BorrowBox? , collapsed

Do I need to download software to download a BorrowBox eAudiobook? , collapsed

Do all BorrowBox eAudiobooks download at the same speed? , collapsed

How do I change my BorrowBox account details? , collapsed

Can I return a BorrowBox eAudiobook title early? , collapsed

How do I update my BorrowBox Mobile app? , collapsed

How do I reset my BorrowBox App? , collapsed

Why can't I download a BorrowBox eAudiobook from an iPad/iPhone? , collapsed

How do I delete my BorrowBox eAudioboooks from my computer once my loan period has finished? , collapsed

How do I play my BorrowBox eAudioBook? , collapsed

Where did the BorrowBox eAudiobook download to? , collapsed

What is a .zip file and how to I unzip it? , collapsed

Can I renew eAudiobooks from BorrowBox? , collapsed

How many eAudiobooks on BorrowBox can I borrow at one time? , collapsed

eResources Discovery Search

Why when I follow a Full Text Finder link in eResources Discovery Search (eDS) it does not take me directly to the article? , collapsed

Why do I get taken to another eResource when I follow view results on eResources Discovery Search (eDS) ? , collapsed

Do I have to be a library member to search eResources Discovery Search? , collapsed

OverDrive

Can I transfer eBooks to my Kindle eReader? , collapsed

What do I need to access OverDrive? , collapsed

How do I use Libby, the OverDrive app? , collapsed

How to recommend an eBook or eAudioBook using OverDrive , collapsed

Can I sign in using my library card on the OverDrive app? , collapsed

Can I borrow an eBook from the library when I am overseas? , collapsed

Does Linux work with OverDrive eBooks? , collapsed

How are eBooks chosen? , collapsed

Can you buy any of the eBook titles? , collapsed

Can I renew my eAudioBook from OverDrive? , collapsed

I need more help with my library eBook. , collapsed

Who can borrow library eBooks? , collapsed

How do I return my eBook? , collapsed

Can I renew my eBook? , collapsed

Can I suggest an eBook title? , collapsed

Can I use the Overdrive Media Console app to read Wheelers eBooks? , collapsed

How long does it take to download an eBook? , collapsed

What do the different eBook formats mean? , collapsed

What devices work with library eBooks? , collapsed

If an OverDrive item I want is out can I place a hold? , collapsed

Can I return an Overdrive eBook / eAudiobook early? , collapsed

How long do we have access to an OverDrive title? , collapsed

How many OverDrive titles am I allowed out? , collapsed

Will my MP3 player or iPod work with OverDrive? , collapsed

What is an OverDrive MP3 Audiobook? , collapsed

What is the OverDrive media console? , collapsed

PressReader

Why is content missing from PressReader? , collapsed

Why is the PressReader app asking me for money? , collapsed

Why should I set up a PressReader account? , collapsed

How do I set up a PressReader account? , collapsed

Publications Finder

Do I have to be a library member to search Publications Finder? , collapsed

Wheelers

Can I transfer eBooks to my Kindle eReader? , collapsed

Can I borrow an eBook from the library when I am overseas? , collapsed

How are eBooks chosen? , collapsed

I need more help with my library eBook. , collapsed

Who can borrow library eBooks? , collapsed

What happens when I reserve a Wheelers eBook? , collapsed

How do I return a Wheelers eBook early? , collapsed