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Tūranga, your new Central Library, will open Friday 12 Oct. Central Library Peterborough will close for good from 5pm Sun 26 Aug. Central Library Manchester closed Sat 18 Aug. Find out more.

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  August 13, 2018 Matuku Takotako: Sumner Centre is currently open…
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  August 3, 2018 The $92.7 million five-storey facility is set to…
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  June 27, 2018 As we work on moving parts of the library…
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  June 1, 2018 Central Library Peterborough will be affected by…
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How to and FAQ

eResources FAQs

General Questions

Askews

BorrowBox

eResources Discovery Search

OverDrive

PressReader

Publications Finder

RBdigital Magazines

Wheelers

Search FAQs

Recent news

Extended weekend hours for Matuku Takotako:…

Tūranga, your new central library, will open on…

Items showing ‘Available’ at Tūranga not…

Access to our catalogue via Facebook to be…

Sun 3 June: Marathon will affect access to…

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General Questions

Why am I seeing a security message with Firefox when using eResources? , collapsed

Is Christchurch City Libraries a member of EPIC? , collapsed

How do I integrate my Microsoft account with Gale eResources? , collapsed

How do I integrate my Google account with Gale eResources? , collapsed

Is there a summary page about the eBook, eAudiobook and eMagazines services? , collapsed

What are the minimum technical requirements to use BusyThings? , collapsed

What is the 1939 register? Is it available on Find My Past? , collapsed

What eResources can I NOT access as a non city / subscription member? , collapsed

Can I use the Mango app? , collapsed

Can I use the Lynda.com app? , collapsed

How do I subscribe to library email newsletters? , collapsed

Why is this eResource asking me to make an account? , collapsed

I'm having trouble accessing one of the eResources , collapsed

Can I access eResources from home? , collapsed

Askews

Who can borrow library eBooks? , collapsed

Can I borrow an eBook from the library when I am overseas? , collapsed

How are eBooks chosen? , collapsed

I need more help with my library eBook. , collapsed

Why does it take so long to log on to your eBook site? , collapsed

What happens when I reserve an Askews eBook? , collapsed

How long can I borrow Askews eBooks for? , collapsed

How many Askews titles may I borrow at one time? , collapsed

How do I return my eBook? , collapsed

Can I renew my eBook? , collapsed

Can I use the Overdrive Media Console app to read Askews or Wheelers eBooks? , collapsed

What devices work with library eBooks? , collapsed

BorrowBox

What do I need to use BorrowBox? , collapsed

What is BorrowBox? , collapsed

Do I need to download software to download a BorrowBox eAudiobook? , collapsed

Do all BorrowBox eAudiobooks download at the same speed? , collapsed

How do I change my BorrowBox account details? , collapsed

Can I return a BorrowBox eAudiobook title early? , collapsed

How do I update my BorrowBox Mobile app? , collapsed

How do I reset my BorrowBox App? , collapsed

Why can't I download a BorrowBox eAudiobook from an iPad/iPhone? , collapsed

How do I delete my BorrowBox eAudioboooks from my computer once my loan period has finished? , collapsed

How do I play my BorrowBox eAudioBook? , collapsed

Where did the BorrowBox eAudiobook download to? , collapsed

What is a .zip file and how to I unzip it? , collapsed

Can I renew eAudiobooks from BorrowBox? , collapsed

How many eAudiobooks on BorrowBox can I borrow at one time? , collapsed

eResources Discovery Search

Why when I follow a Full Text Finder link in eResources Discovery Search (eDS) it does not take me directly to the article? , collapsed

Why do I get taken to another eResource when I follow view results on eResources Discovery Search (eDS) ? , collapsed

Do I have to be a library member to search eResources Discovery Search? , collapsed

OverDrive

Can I transfer eBooks to my Kindle eReader? , collapsed

Who can borrow library eBooks? , collapsed

How do I use Libby, the OverDrive app? , collapsed

Can I sign in using my library card on the OverDrive app? , collapsed

Can I borrow an eBook from the library when I am overseas? , collapsed

Does Linux work with OverDrive eBooks? , collapsed

How are eBooks chosen? , collapsed

Can you buy any of the eBook titles? , collapsed

Can I renew my eAudioBook from OverDrive? , collapsed

I need more help with my library eBook. , collapsed

How do I return my eBook? , collapsed

Can I renew my eBook? , collapsed

Can I suggest an eBook title? , collapsed

Can I use the Overdrive Media Console app to read Askews or Wheelers eBooks? , collapsed

How long does it take to download an eBook? , collapsed

What do the different eBook formats mean? , collapsed

What devices work with library eBooks? , collapsed

If an OverDrive item I want is out can I place a hold? , collapsed

Can I return an Overdrive eBook / eAudiobook early? , collapsed

How long do we have access to an OverDrive title? , collapsed

How many OverDrive titles am I allowed out? , collapsed

Will my MP3 player or iPod work with OverDrive? , collapsed

What is an OverDrive MP3 Audiobook? , collapsed

What is the OverDrive media console? , collapsed

What do I need to access OverDrive? , collapsed

PressReader

Why is content missing from PressReader? , collapsed

Why is the PressReader app asking me for money? , collapsed

Why should I set up a PressReader account? , collapsed

How do I set up a PressReader account? , collapsed