FAQ

• How do I find full image newspapers on NewsBank - Access New Zealand?

  NewsBank - Access New Zealand has full digital image versions of popular New Zealand Newspapers.

   

  Sign in to NewsBank - Access New Zealand with your library card and PIN or Password.

   

  1. Scroll down to the blue buttons on the right handside of the screen. Select any of these newspapers. 

  

  2. You will see two results. Select the second one (which says "image" under the format column).

  

  3. Choose the date you want to read, either from the links at the top or by clicking on the calendar.

  

  Your selected issue will load in the full digital image version. Enjoy!

• Can I download OverDrive (Libby App) eAudiobooks in MP3 format?

  On November 13, 2024, OverDrive retired the MP3 audiobook format from OverDrive library websites and ended support for OverDrive's desktop apps for Windows and Mac (which only worked with MP3 audiobooks).

  You can listen to audiobooks using the following options:

  • In Libby (available for Android, iOS, or Amazon Fire devices or at libbyapp.com in a web browser)
  • On your library's OverDrive website using the Listen now in browser option

• Why I am seeing recommendations for blog posts and online resources when I search the catalogue?

  BiblioCommons has a feature called Personalised Promotions. It means when you do a search in the catalogue, you might get some recommended eResources, blog posts, lists or events.

  For example, I searched for "New Zealand”, I got two items then a link to a page on Aotearoa New Zealand. 

  

   Further down the page. I get links to CINCH Community Information Christchurch, and a blog post about a New Zealand book. 

  

  If you click on the Why am I seeing this? text, the disclaimer explains:

  You are seeing content created by Christchurch City Libraries Ngā Kete Wānanga o Ōtautahi because it is related to items returned in search results, to your search terms, or has been specifically chosen to be featured by the library. This feature does not track your personal searching activity or use your library account information to determine what content to display.