Ready Reads

Ready Reads

Click and collect library items from our libraries.

Fill out a form to request 5 books. 

890x445

Ready Reads – our click and collect service

If you can’t spend time in a library, you can still get library books with our new “Ready Reads” service. This service is now available from all libraries.
Here’s how it works:

Ordering Your Items

Please complete the online form. You can choose from Adult, Young Adult or Childrens’ books. Just tell us the kind of books you like or your favourite authors. If you don’t have access to the website, you can place your order by phoning us on 03-941-7923.

Our librarians will choose 5 books for you and phone or email when they are ready for you to collect.

You may request specific titles if they are available at your pick-up library. Check our catalogue to see if the title(s) you want are available, or call us on 941-7923. We cannot guarantee availability of specific titles, because they may be borrowed before we fill your request.

Collecting Your Items

One of our team will contact you to arrange a suitable time and method for you to pick up your items (please be aware that collection methods may not be the same at all libraries).

Once the library staff have selected your items, they will issue them to your card. When you arrive, please show either your library card or some form of identification to a team member, who will then give you your books. Please pick up your items within 3 days, unless you’ve arranged otherwise with the library. After this time, the library will remove them from your account.

Renewing and Returning Your Items

You can renew items either on our website or by calling us on 03-941-7923.

Please return items through the after-hours return slot at any library (not necessarily the one you borrowed from).
There is no charge for this service.
If you have questions, please check the FAQ. If you can’t find the answer, please contact us for more information.

Ready Reads - click and collect form

FAQ

FAQ

  • Yes. Ready Reads is now available at all libraries.
  • Adult DVDs and audiobooks are not available as Ready Reads, but you can still access our eAudiobooks and online streaming services. If you have particular needs, you may be eligible for our Agreed Support service to housebound customers which includes DVDs and audiobooks. Please contact us for more details.

  • Yes. Please contact FingerTip Library on 03-941-7923 to find out how to pay your holds charges. If you would like to add money to your account you can do so via the Pharos Payment Gateway or by phoning the library.

  • You may request specific titles if they are available at your pick-up library. Check our catalogue to see if the title(s) you want are available, or call us on 941-7923. We cannot guarantee availability of specific titles, because they may be borrowed before we fill your request.

    You can place holds on specific titles in the catalogue or by calling our Fingertip Library. You can collect these at the same time as your Ready Reads selections. Please contact FingerTip Library on 03-941-7923 to find out how to pay the amount due for holds.

  • No, we cannot reselect at collection, but you can reorder and give us more information to help us choose better next time.

  • Yes, as long as they have your library card with them when they collect.

  • Please contact your pick-up library to arrange a new time.

  • No, the Ready Reads service is free. However, if you are picking up holds at the same time, please contact FingerTip Library on 03-941-7923 to find out how to pay the amount due for the holds.

  • We will do our best to have every order ready to collect within 48 hours of receiving the form. This may change depending on demand.

  •  No. You need to complete your membership before taking out books. If you can't visit the library to change your temporary membership to full membership, contact the library by ringing 941-7923 or emailing library@ccc.govt.nz. This will enable you to borrow more than two items, and use the Ready Reads service. 

Book a Librarian - At the Library or At Home

Need help using library resources? Book a librarian for a FREE individual 30 minute session. Get help at the library, or over the phone!
Back to Top